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Silent-first videos autoplay muted in the profile panel. Open on a strong visual, avoid text overlays in the very first three seconds, end with a top quality frame. Customer uploads can not be removed unless they violate Google's content policies (off-topic, offensive, misleading). Flag really problematic images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such requests and repeated flagging can minimize profile trust signals.
Profiles that add media weekly show measurably greater views in the Efficiency tab than profiles that uploaded as soon as at setup and then stopped. Treat media as an ongoing deliverable, not a setup job. The old Insights tab was replaced by the Performance tab in 2023 and substantially revamped again in 2026.
A great weekly read takes five minutes and tells you whether category-level SEO work is landing. Performance splits searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand questions). Increasing discovery ratio is the cleanest single indication that category and material work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 direction requests is performing far much better than one with 5,000 views and 50 demands.
The 2026 update included a new row that splits impressions by surface: traditional local panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share a rising percentage of views coming from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing out on grounding content (product descriptions, comprehensive reviews) or is completing in a vertical where Google has actually not yet presented summaries.
The criteria is a sign rather than definitive you can not see which peers are included but sustained below-median efficiency on views or action rate is a signal to investigate main classification, description completeness, and media freshness. Pull Efficiency data into Looker Studio by means of the official GBP connector for cross- location reporting.
Google has actually described local ranking as a function of 3 elements for over a years: proximity, importance, and prominence. That framing still holds in 2026, but each factor has collected sub-signals that separate top-performing profiles from stagnant ones. The effect of agentic search AI assistants issuing questions on behalf of a user has actually even more blurred proximity by widening the radius of what counts as "near me". Still the single biggest element for a lot of regional questions.
A dental practitioner whose description reads "Household dental practitioner offering cleansings, whitening, veneers, and pediatric care" will match more discovery questions than one that checks out "Your relied on local dental professional". The most complicated aspect. Includes backlink profile of the linked website, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, market directory sites), evaluation count, evaluation speed, review belief, and offline brand recognition (news mentions, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most current review is 3 months old. Tie review demands to an operational milestone (service completion, delivery, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each inconsistency makes Google a little less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the leading 20 highest-authority disparities quarterly.
Profiles with abundant grounding material (detailed evaluations, substantive items, connected service pages) are pointed out inside Summaries; thin profiles are omitted. Everything above still applies when you run one profile.
[target2:anchor_exact1]A dental expert whose description reads "Family dental professional offering cleansings, whitening, veneers, and pediatric care" will match more discovery questions than one that reads "Your trusted regional dental expert". The most intricate element. Consists of backlink profile of the linked website, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directories), review count, review speed, evaluation belief, and offline brand recognition (news points out, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most recent evaluation is 3 months old. Tie review requests to an operational milestone (service completion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
[target1:anchor_exact1]Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each disparity makes Google slightly less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with abundant grounding material (in-depth reviews, substantive products, linked service pages) are pointed out inside Introductions; thin profiles are left out. Whatever above still applies when you run one profile.
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